Past workshop 

Thank you to all who attended the
Thur 21st OCTOBER 2021  Workshop 

Certificates of Attendances are available 


We were pleased to see  Aged Care Clinical Managers, Facility Managers, Care Managers, Co-Ordinators and Executives  attend this important event. See below topics 

2022 Workshop programs (2 hours) are currently being updated 

Session Topics

Delivered by Panetta McGrath's Director and Practice Leader Gemma McGrath,  this intense workshop will address the following: 

Dealing with difficult residents and families

  • Identifying the difficult party

  • Strategies for managing residents and family members

  • Balancing obligations to residents and families with obligations to your staff

  • Receiving, investigating and managing complaints

Capacity and substitute-decision making

  • Ascertaining individual decision-making capacity

  • The differing roles and responsibilities of substitute decision-makers, including powers of attorney, enduring guardians, appointed guardian and administrators and NDIS nominees

  • Circumstances in which an application may need to be made to the State Administrative Tribunal


Mental Health, Psychological Safety and Duty of Care 

  • Developing your safety system to support the recognition of psychosocial hazards, psychological risk, mental health warning signs, domestic violence risk and other workplace risks  

  • Working with medical experts who are treating the employee - what can you request, and dealing with non-responsive employees and doctors  

  • Accommodating workers compensation claims, and dealing with issues around causation  

  • Dealing with absent employees, and avoiding discrimination claims when dealing with medical incapacity due to mental health issues  

  • Addressing duty of care obligations and mental health risks for a remote and flexible workforce 

Following attendance a Certificate of Attendance will be provided.

Learning materials and plenty of time for questioning and engagement is available. Includes morning tea. 

Workshops are kept at a maximum of 25. Please book early to avoid disappointment 

About the Speaker 

Pic gemma mcgrath.png

Gemma practises in the areas of health and aged care law, vocational regulation and dispute resolution.

She provides advice to aged care providers regarding their legislative responsibilities, risk management, debt recovery issues and guardianship and administration matters.

Gemma represents clients at coronial inquests and in the State Administrative Tribunal. She also acts for public hospitals in civil claims, appearing regularly in both the Supreme and District Courts of Western Australia.

Gemma is an NMAS Mediator. She provides professional mediation services in the areas of workplace mediation and mediation in the health, aged care and disability sectors.

Before studying law, Gemma trained as a registered nurse and worked in several Queensland public and private hospitals, specialising in intensive care.

Gemma is recognised in Doyle’s Guide as a pre-eminent Western Australian medical negligence and malpractice lawyer (defendant). She is also named in Best Lawyers in the categories of insurance law and professional malpractice litigation.

Gemma is a member of the St John of God Health Care Scientific Review Sub Committee.


trinity on hampden2.jpg
trinity on hampden.jpg