Thank you to all who attended the
Thur 21st OCTOBER 2021 Workshop
Certificates of Attendances are available
We were pleased to see Aged Care Clinical Managers, Facility Managers, Care Managers, Co-Ordinators and Executives attend this important event. See below topics
2022 Workshop programs (2 hours) are currently being updated
Delivered by Panetta McGrath's Director and Practice Leader Gemma McGrath, this intense workshop will address the following:
Dealing with difficult residents and families
Identifying the difficult party
Strategies for managing residents and family members
Balancing obligations to residents and families with obligations to your staff
Receiving, investigating and managing complaints
Capacity and substitute-decision making
Ascertaining individual decision-making capacity
The differing roles and responsibilities of substitute decision-makers, including powers of attorney, enduring guardians, appointed guardian and administrators and NDIS nominees
Circumstances in which an application may need to be made to the State Administrative Tribunal
Mental Health, Psychological Safety and Duty of Care
Developing your safety system to support the recognition of psychosocial hazards, psychological risk, mental health warning signs, domestic violence risk and other workplace risks
Working with medical experts who are treating the employee - what can you request, and dealing with non-responsive employees and doctors
Accommodating workers compensation claims, and dealing with issues around causation
Dealing with absent employees, and avoiding discrimination claims when dealing with medical incapacity due to mental health issues
Addressing duty of care obligations and mental health risks for a remote and flexible workforce
Following attendance a Certificate of Attendance will be provided.
Learning materials and plenty of time for questioning and engagement is available. Includes morning tea.
Workshops are kept at a maximum of 25. Please book early to avoid disappointment
About the Speaker
Gemma practises in the areas of health and aged care law, vocational regulation and dispute resolution.
She provides advice to aged care providers regarding their legislative responsibilities, risk management, debt recovery issues and guardianship and administration matters.
Gemma represents clients at coronial inquests and in the State Administrative Tribunal. She also acts for public hospitals in civil claims, appearing regularly in both the Supreme and District Courts of Western Australia.
Gemma is an NMAS Mediator. She provides professional mediation services in the areas of workplace mediation and mediation in the health, aged care and disability sectors.
Before studying law, Gemma trained as a registered nurse and worked in several Queensland public and private hospitals, specialising in intensive care.
Gemma is recognised in Doyle’s Guide as a pre-eminent Western Australian medical negligence and malpractice lawyer (defendant). She is also named in Best Lawyers in the categories of insurance law and professional malpractice litigation.
Gemma is a member of the St John of God Health Care Scientific Review Sub Committee.