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Guaranteeing the essential services

Improving safety, quality and transparency


From 1 July 2022, residential care providers will be required to report and publish care staffing minutes for each facility on the MyAgedCare website. Providers will also be required to report to residents and their families on care delivered.

From 1 July 2024, funding will be made available to increase choice for senior Australians receiving residential care with care packages assigned to consumers, not providers. This will improve transparency, giving older Australians more choice, and encouraging providers to deliver better quality facilities and care.


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The Australian Government will create a single Support at Home Program. This is replacing the Commonwealth Home Support Programme (CHSP), the Home Care Packages (HCP) Program, Short-Term Restorative C